Can I order less than
your stated US$4000 minimum order requirement?
In some cases yes, however the term FOB may not apply.
Are your prices negotiable?
We are always willing to consider discounts for multiple container loads
of mixed goods or bulk purchases of individual products.
How long will it take
to make my order?
This will depend on the size and complexity
of the order itself.
Please let us know the
quantities and codes of the items that you
require so that we can advise a production
schedule.
Do you provide samples
of your products?
We can supply samples of most items.
If you require the samples to be sent by DHL,
Fedex,UPS, etc, one we confirm sample are ready
to send please ask your currier of choice to
call to our warehouse to pick them up.
Do you hold stock of
your products?
We do not hold stock of any items,
the production of every order begins upon receipt
of a 50% deposit.
Do you offer credit terms?
We do not offer any credit terms.
Please remember, you are purchasing at source
at a price that is far lower than you would
pay locally in your own country.
I have other suppliers
in Bali. Can you help to consolidate their
orders with yours so that I can send everything
as a single shipment?
Sure, let us know who they are and we'll liaise with them to make sure
that all of your orders are sent as one shipment.
How much will the shipping
charges be?
This will depend on the size of your
shipment and the method of shipping. When inquiring
about shipping charges, we kindly request that
you let us know the codes and quantities of
the items you are interested in ordering, your
chosen method of shipping, air or sea, and
your nearest international port or airport.
This will not obligate you in any way, but
it will enable us to obtain a quotation based
on the information provided.
My local wholesaler in
the USA only has a minimum order requirement
of US$100. Why is Direct Decoration Indonesia
minimum requirement US$4000?
Please remember that you are buying
at source. Orders of a lesser amount probably
would not work out to be economical for shipping
and in many cases it may be that your freight
costs far exceed the cost of the goods themselves.
We assume that you have approached us because
you want to cut out your local wholesaler and
save money, if that is the case, we kindly
request that you be prepared to buy on the
same terms as wholesalers would.
Can you give me exclusivity
on your products?
Subject to your orders reaching an agreed amount, we may be able to grant
you exclusivity for our own exclusive designs in either, your Town, State
or Country. For many other items that are on general sale here in
Indonesia, we are unable to offer an exclusivity deal.
How can I pay for my
order?
For orders placed from outside of Indonesia, we only accept payment by
telegraphic transfer. We require a 50% deposit at the time that your
order is placed with us with the remainder payable upon completion of
the order and prior to shipment of the said goods.
I have seen your product
images on some other websites operated by
other Bali wholesalers. I have also been
sent some product images that are identical
to those on your website as part of a direct
marketing campaign by another Bali wholesale
company. Are you connected with these or
other companies?
If you have seen any of our images on any other Bali Handicraft sites
they are unauthorized copies. Please be careful about doing business
with such unscrupulous companies as they are out to make a fast buck
from doing next to nothing. Sometimes operating from an internet cafe
or bedroom they have little infrastructure in place and simply cannot
provide a reliable or dependable service. Often they will offer
products at very low prices to further entice customers to buy. We
have recently heard of a buyer sending a large deposit for an order that
was 'the deal of a lifetime' only for the company to disappear in to
thin air. Needless to say, along with the buyers money!!
Please do let us know if you have seen our images elsewhere. Where diplomatic
channels have failed in the past we have been successful through legal
action in getting some of the copiers to remove our images from their
sites. Help us to help you to make shopping for Bali handicrafts a truly
enjoyable, rewarding and profitable experience. And please don't let
the above put you off buying from Bali, many companies operating here
do conduct business in an ethical manner.
For some qualified customers
we do allow the use of our product images to
assist with their marketing campaigns. Therefore,
it may be possible that you have seen some
of our images being used by companies outside
of Bali and Indonesia. If in doubt, drop us
a line and let us know who they are and we'll
verify whether or not they are authorized to
do so.
My question is not in
the above list. Can I contact you with more
questions that I have?
We shall be pleased to answer any of your questions. We are approachable
and friendly, so please feel free to info@indodirectdecor.com at
any time. |
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